This Privacy Policy explains how Scratchr Pay ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application. By using Scratchr Pay, you agree to the practices described in this policy.
📋 Information We Collect
We collect the following information when you use Scratchr Pay:
- Account Information: Email address, username, and password when you create an account
- Profile Information: Username, avatar, and profile photo if you choose to upload one
- Device Information: Device ID, device model, and whether the app is running on an emulator for fraud prevention purposes
- Usage Data: Scratch card activity, token balance, streak data, and in-app activity
- Payment Information: PayPal email address when you request a cashout (we do not store credit card or bank account information)
- Referral Data: Referral codes used and referrals made
🎯 How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process token rewards and cashout requests
- Detect and prevent fraud and abuse
- Maintain daily streaks and achievement tracking
- Process referral bonuses
- Improve app performance and user experience
- Respond to customer support requests
- Comply with legal obligations
🤝 Third-Party Services
We share limited data with trusted third-party services to operate our app:
- Supabase: Our database provider stores your account and usage data securely
- Google AdMob: Serves advertisements in the app. AdMob may collect device identifiers and usage data per their own privacy policy
- Tremendous: Used to process PayPal cashout payments. Your PayPal email is shared with Tremendous solely to process your reward payment
- Expo / React Native: Our app development platform
We do not sell your personal information to any third party.
📺 Advertising
Scratchr Pay uses Google AdMob to display rewarded video advertisements. When you watch ads, AdMob may collect:
- Device advertising ID
- IP address
- App usage data
You can opt out of personalized advertising through your device settings. For more information, visit Google's Privacy Policy.
🔒 Data Security
We implement industry-standard security measures to protect your data including:
- Encrypted data transmission (HTTPS/TLS)
- Row-level security on our database
- Secure authentication through Supabase
- Fraud detection and device fingerprinting to protect all users
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
👶 Children's Privacy
Scratchr Pay is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at support@scratchrpay.com.
⚖️ Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of personalized advertising
To exercise these rights, contact us at support@scratchrpay.com or use the Delete Account feature in the app settings.
🔄 Data Retention
We retain your data for as long as your account is active. When you delete your account, we delete your personal information within 30 days, except where we are required to retain it for legal or fraud prevention purposes.
📍 Location
Scratchr Pay is operated from the United States. By using our app, you consent to the transfer and processing of your information in the United States.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
📧 Contact Us
If you have any questions about this Privacy Policy, please contact us: